BALANCING AUTOMATION AND EMPATHY: THE PART OF AI CHATBOTS AND HUMAN AGENTS IN CUSTOMER CARE





chatbot design Fundamentals Explained

Despite the fact that Grok's entry to real-time X posts reinforces its trustworthiness, Additionally it is vulnerable to inaccurate or unverified information. It lacks the security guardrails of competing chatbots, allowing users to obtain answers about “spicy” topics that most other AI chatbots typically reject.I’ve gotten really interested

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